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Welcome to the World's Leading Cruise Lines

New WLCL Payment Options Coming

Dear Travel Partner,


WLCL is excited to announce that P&O Cruises Australia, Carnival Cruise Line, Princess Cruises, P&O Cruises World Cruising and Cunard will be accepting credit and debit card payments from the 15th of May 2019.


We will accept both store and guest credit and debit cards. You may already be using this functionality to pay Holland America Line and Seabourn but if not you can access the instruction manual at www.wlcl.com.au/polar-online.


When making a card payment, the following charges are applied: 1.1% for Visa & Mastercard, 2.3% for American Express and no surcharge for debit cards. To avoid paying a surcharge we recommend that you pay us using a debit card or through Polar Online Direct Debit. 


As a result of turning on the functionality to accept payment via credit and debit card, we will no longer be accepting payment via eNett from the 1st of December 2019 (with the exception of Holland America Line and Seabourn).


In an effort to further streamline our payment processes we’re also busy implementing a solution to remit refunds via EFT. This will eliminate the need for us to send you cheques in the mail. We will reach out to you over the coming months to work through the set up process.


Please contact the following for any questions you may have

  • For Sales support – contact your brand representative
  • IT assistance – business.systems@carnivalaustralia.com
  • Finance related questions – paymentspocunard@carnivalaustralia.com


Kind regards,


The WLCL team

WLCL is the destination for cruising

World's Leading Cruise Lines offers a range of choice, quality and excellence unrivalled in the cruising industry. Whatever your clients are looking for you will find it here. Our portal provides;

  • A single point of contact for all of our brands
  • 24/7 access to POLAR Online and other trade tools
  • Online access to financial reporting giving you visibility of your key sales data
  • Helpful Sales tools to grow your cruise business
  • A one stop shop at your fingertips

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